Relating to Others

Your ability to relate to others will enhance—or limit—your leadership effectiveness.

Here’s how to build the rapport you need to lead with confidence:

1. SHOW
Let them know how much you care by making time to connect and to be fully present with them. Put away your phone and set the work aside.

2. TELL
Start by sharing your personal journey. Don’t hold back on the bumpy bits. Let them really get to know you and what you’re all about.

3. LISTEN
Ask them to return the favor by telling you their story. Lightly probe for clarity but don’t intrude. Look for recurring themes and peak points.

4. LEARN
Ask them what they need most from you as a leader. Take copious notes to show how vital this information is to you.

5. STAND
Identify common ground. Stand together by acknowledging your shared experiences, activities, attitudes, or objectives.

6. DELIVER
Follow through on your commitment to meet their relational needs. Modify how you communicate, give space, offer support, or provide feedback accordingly.

As a leader, you have to be willing to take the first step in establishing rapport and making a meaningful connection with the other person.

After that, ditch the “I”, lean into the “we”, and see how much better you can make one another.