#54: Confident Communication with Donna Rustigian Mac
Donna Rustigian Mac is the President of iVoice Communication, a company dedicated to creating confident speakers, successful interpersonal communicators, and healthy-human business connections through updated, 21st century communication skills. Donna works with individuals and companies who understand the power of their people. As people expand, business expands.
Donna’s distinguished career includes more than 30 years in communications, in broadcasting and the media, as an executive communication coach, motivational speaker, and workforce trainer. Donna is also a certified mindfulness teacher and a qualified change facilitator, studying with Dr. Daniel Goleman and Dr. Judson Brewer. This work enables Donna to help people break old communication ‘patterns & habits’ so they can update their communication skills and integrate them into today’s modern business environment.
Donna is the author or Guide to a Richer Life: Know Your Worth, Find Your Voice and Speak What’s True, and soon to be in publication Know and OWN Your Worth.
Top 3 Takeaways
- Be brave. Speaking up and communicating during high stakes situations can feel intimidating, but taking a beat to re-establish your self-worth can help.
- Touch all the bases. When you’re communicating to a large audience, remember that we’re all wired differently. Balance your technique to deliver ethos, pathos, and logos in your arguments.
- Step by step. When you seek to make a large transformation, look for waypoints on the journey. It’s easier to stay focused and motivated on the next step instead of dwelling on how far you have to go.
From the Source
“Take time to know and own your worth and your value, and then practice—speaking about it, establishing it right up front and then sprinkling it in along the way.”
“So as stress goes up, access to the executive part of your brain actually goes down.”
“I think fear of speaking and the anxiety of communicating is actually increasing, and my theory, I'll tell you, remains the internet.”
“If you do indeed want to become more influential with your listeners, then it really takes a combination of ethos, pathos, and logos.”
“Very often in your audience, you'll have more than one person who cares about different things, so it's really important to take time to be proactive to who is going to be in the audience or who is your listener and what matters to them.”
“It's amazing because once you begin to turn inward and really get a good sense of your traits, your strengths and where you're vulnerable, and then you're able to move the needle.”
“So instead of thinking, ‘Oh my goodness, I really have to get out of my comfort zone and go from A to Z.’ No, you just need to go from A to B and B to C. Incremental change leads to lasting change.”
“Do the best that you can with the tools you have and know what your strengths are and know what lights you up and where you want to go, and the doors, I believe, will start to open.”
Connect with Donna